Supporting Police Integrity “Down Under”
Forming an in-depth understanding of the evolving needs of Professional and Ethical Standards in Australasian Policing has been essential to our company’s expansion into those markets. CI Technologies staff keep in close touch with Australasian customers’ need through regular communication, periodic on-site visits, and a user conference to be held this year in central Australia at Alice Springs.
Meeting Police Integrity needs on a large scale
Use over large geographical areas down under has resulted in improvements that enable IAPro and BlueTeam to better support wide-area use by front-line as well as Ethical Standards staff. Enhancements of BlueTeam’s early intervention, reporting and case management features make it an exceptional platform for front-line supervisory support.
Alice Springs 2013, 2015 and 2017 — Bi-annual Australasian Users Conferences
The first three Australasian users conferences were held in Alice Springs, Australia.
Our users conferences serve as a vehicle to communicate new releases of BlueTeam, IAPro and EIPro, and — most importantly — to receive valuable feedback from our Australasian customers.
Sydney 2019 — Fourth Australasian Users Conference
With the addition of New South Wales Police to the IAPro customer base, the fourth Australasian users conference was held in Sydney, NSW with over 100 in attendance.
Supporting EI with integration data in New Zealand and Northern Territory Police forces
Since late 2012, 15 separate integration processes have been run nightly at New Zealand Police. Built by 8 Minute Consulting, an IAPro solution provider in Wellington New Zealand, these processes integrate data from external Police and Judicial systems into the IAPro/BlueTeam database. Data being integrated include charges of a discretionary nature, traffic infringement notices and vehicle pursuits. These data, coupled with information directly captured into IAPro and BlueTeam, assist with the early identification of performance shortfall issues within the organization.
Our Australian Clients
New South Wales Police Force
Implementation at NSWPF was one of the more complex in our experience, with extensive up-front planning being done by our Company in cooperation with NSWPF PSC and IT staffs during 2017.
To meet the exacting NSWPF security/access control requirements, enhancements leveraging the advanced information filtering architectures of our BlueTeam and EIPro companion products were made.
Australia-based implementation efforts then unfolded over a five month period. Involved were six IAPro trainers, weeks of on-site work by one of our data migration & integration specialists and an IAPro project manager on-site for the entire period.
Over 250 users were trained during that period, and as of mid-2020, over 800 users have been trained by Company and NSW in-house trainers.
In May 2018 IAPro commenced production use across…
- PSC elements of 29 NSW Local Area Commands
- PSC staff at Professional Standards Command HQ in Redfern
- Law Enforcement Conduct Commission (LECC) NSW Police oversight body staff
Western Australia Police Service
The Western Australia Police Service, or WAP, is responsible for policing the largest single police jurisdiction in the world, which comprises an area covering 2.5 million square kilometres. Its 6,318 employees include 4,993 sworn police officers. IAPro is currently being used by WAP public complaints, risk assessment and internal affairs units to assist in upholding the integrity and effectiveness of their Service.
Introduction of BlueTeam for use Statewide commenced in July 2012. With its enhanced use-of-force and drug test reporting, BlueTeam 4.1 incorporates important new features requested by WAP as well as by New Zealand Police.
South Australia Police
In 2007, CI Technologies also welcomed South Australia Police (SAPOL) as our second addition to the IAPro & BlueTeam Australian customer-base.
The SAPOL implementation included data conversion, creation of a HR integration process, and on-site training of their staff in Adelaide, South Australia.
In 2009, CI Technologies installed and trained Tasmainia Police (TASPOL) as the third IAPro & BlueTeam Australian customer. As part of the installation, an integration process that ties-in employee information from the TASPOL HR system was built, tested and put into production.
New Zealand Police
New Zealand Police went live with IAPro and BlueTeam on July 1st, 2010. Since then, they have expanded use of BlueTeam throughout Police Regions on both North and South Islands.
8 Minute Consulting of Wellington, NZ completed a data integration project in November 2012 that integrates 15 types of data from external systems. This enables the NZ Police employee assistance program to form a detailed picture of organizational and member performance.
External data feeds include:
Member sick leave balances
Charges of a discretionary nature
Charges of a discretionary nature that have been withdrawn or dropped
Vehicle pursuit reports
Traffic infringement notices
These data, coupled with information directly captured into IAPro + BlueTeam, assist with the early identification of performance issues within the organization.
Northern Territory Police
In August 2011 CI Technologies training and data migration staff traveled to Darwin to implement IAPro and BlueTeam into production use. Services provided included training, migration of data from the formerly used complaints system, and HR integration process.