May 2nd 2021


Canadian expansion continues with new customers, support for Wellness Programs

2021 has thus far seen important additions to our Canadian customer base, along with expanded use of our solution to support wellness programs at several Ontario Police Services.

Corporate Facilities and Security Branch, Innovation, Science and Economic Development Canada (ISED), Government of Canada

We are pleased to announce that our third Canadian Federal Government customer is live with IAPro NextGen and BlueTeam NextGen. ISED joins Canadian Border Services Agency and Global Affairs Canada as significant Canadian Federal government customers.

Durham Regional Police up-and-running

As of March 2021, the Professional Standards Unit at Durham Regional Police, the fourth largest Police Service in Ontario, is up and running with IAPro.

Halifax Regional Police going live

Halifax Regional Police Professional Standards is installed and currently being trained by our Canadian training specialist with go-live date just around the corner.

Supporting Wellness Programs at Windsor Police Service and Niagara Police Service

Similar to Ottawa Police Service, Hamilton Police Service and Barrie Police Service, Windsor Police Service and Niagara Police Service are at the forefront in Ontario in providing Wellness Programs to support their Members.

Recently our integration specialists have worked WPS and NPS IT staff to deploy processes that ingest RMS data, providing information helpful in identifying members possibly in-need of support and assistance.

Supporting the new Wellness Program at Ottawa Police Service

An IAPro customer since 2009, Ottawa Police Service has recently greatly expanded the use of our solution to support their newly introduced Member Wellness Program.

Leveraging integrated data from RMS, IAPro, BlueTeam and EIPro are being used at OPS to support their new wellness-based Early Intervention Program. The program went live on April 1st, 2021 after 18 months of preparation and planning, with input and participation from a range of stakeholders and consultations with other Canadian Police Services.

OPS manages RMS data ingestion, EI alerts and Early Intervention Reports (EIR) within IAPro with BlueTeam being used as a communication tool to supervisors.

BlueTeam's EI console is also used by supervisors to monitor the members they supervise.

Supervisors can access BlueTeams’ EI Dashboard to review the status of members on an ongoing basis, and when transfers occur it has become habit for that information to be reviewed as well.

The new Early Intervention Program is going to be a game changer for OPS members and their families!