Supporting today’s high expectation environment

Public safety today operates in an environment of high expectations as never before, with best practices and proactive approaches fast becoming the norm across organizations of all sizes.

Used by over 950 public safety agencies in four countries, the IAPro solution is the leading Professional Standards solution - worldwide.

BlueTeam Banner

Used by 800+ public safety agencies in four countries, BlueTeam is the premier platform in support of frontline documentation, supervisory oversight and organizational accountability.

IAPro Banner

The leading Professional Standards software used by public safety across the USA, Canada, New Zealand and Australia

EIPro Banner

Providing an advanced platform for early intervention and wellness support designed for use across the public safety enterprise.

Latest News

In Florida, a strong flow of new customers

We continue to experience rapid growth through the first quarter of 2021! Of particular note is Florida, where new customers include…. Orlando Police Department Our multi-stage implementation at OPD is wrapping up with the migration of use-of-force data from LEFTA systems into our solution, following the switchover to use of BlueTeam for entry, review and analysis of use-of-force incidents. Earlier stages included migration of data from the formerly used AIM system, and introduction of a nightly HR integration process. Expansion into five key Florida Sheriff's Offices Adoption of IAPro and BlueTeam at Orange, Osceola, Seminole, Leon, Clay and Charlotte Sheriff's Offices expands our footprint in Florida Sheriff's Departments with dual correctional and patrol responsibilities. Continued expansion into Fire/EMS – The purchase of IAPro by Fort Lauderdale Fire Rescure continues our expansion into Fire and EMS/EMT Expansion of our EIPro real-time early intervention platform customer base with the addition of – Orange County Sheriff's Office Hollywood Police Department Orlando Police Department Ocala Police Department Migration of data from formerly used AIM and LEFTA systems at - Pembroke Pines Police Department Davie Police Department Orlando Police Department

Major expansion in Canada: new customers, wellness initiatives support

Canadian expansion continues with new customers, support for Wellness Programs 2021 has thus far seen important additions to our Canadian customer base, along with expanded use of our solution to support wellness programs at several Ontario Police Services. Corporate Facilities and Security Branch, Innovation, Science and Economic Development Canada (ISED), Government of Canada We are pleased to announce that our third Canadian Federal Government customer is live with IAPro NextGen and BlueTeam NextGen. ISED joins Canadian Border Services Agency and Global Affairs Canada as significant Canadian Federal government customers. Durham Regional Police up-and-running As of March 2021, the Professional Standards Unit at Durham Regional Police, the fourth largest Police Service in Ontario, is up and running with IAPro. Halifax Regional Police going live Halifax Regional Police Professional Standards is installed and currently being trained by our Canadian training specialist with go-live date just around the corner. Supporting Wellness Programs at Windsor Police Service and Niagara Police Service Similar to Ottawa Police Service, Hamilton Police Service and Barrie Police Service, Windsor Police Service and Niagara Police Service are at the forefront in Ontario in providing Wellness Programs to support their Members. Recently our integration specialists have worked WPS and NPS IT staff to deploy processes that ingest RMS data, providing information helpful in identifying members possibly in-need of support and assistance.

It's on! 2021 Users conference is a "go"!

We are excited to confirm that the 16th annual IAPro Users Conference will be held in St. Petersburg Beach at the TradeWinds Island Resorts, Tuesday November 2nd – Thursday November 4th, 2021. The conference is open to all current IAPro, EIPro, MakeNote and BlueTeam users (new and advanced) as well as prospective customers. CDC and Florida State guidelines and rules in-effect will be adhered to. Some sessions will be held in outdoor areas, weather permitting. Conference registration fee is $ 150.00 per attendee. To contact CI Technologies regarding conference registration and information please call 800.620.8504 ext 730 or email conference@iapro.com. More information will be forthcoming during the coming weeks. Registration begins at 3:00 p.m. on Monday, November 1st, 2021. Conference Content A range of sessions supporting basic to advanced usage of NextGen versions of IAPro and BlueTeam IAPro basic A to Z training multi-day track for new users Internal investigations training track conducted by Jack Ryan Basic and advanced training on EIPro early intervention analytical support application Basic and advanced training on MakeNote performance evaluation and supervisory notes application The always popular one-on-one Q & A Sessions with our training staff In-depth review of new features in the latest releases of our applications Invaluable opportunities to meet and network with fellow users Conference Attire Comfortable clothing is recommended, Business Casual, jeans, etc. The conference rooms tend to be on the cool side so you may want to bring a light jacket. Location and Lodging TradeWinds Island Resorts 5500 Gulf Boulevard St. Pete Beach, FL 33706 Room reservations are the responsibility of each attendee. A special discounted room rate will be available to all attendees. In order to hold a room reservation, a credit card is required. A deposit of the first night room rate is also required. To contact CI Technologies regarding conference registration and information please call 800.620.8504 ext 730 or email conference@iapro.com.

Upcoming Webinars

IAPro NextGen Administrative Functions

This webinar will cover various IAPro NextGen Admin settings to include Picklist Maintenance, Category Maintenance, Classification Maintenance, Disposition Maintenance, Force Type Maintenance, Incident Flag Icon Maintenance, IA # Sequences, Stage Maintenance, and Incident Type Configuration/Settings. The presenter will also be available for up to an hour after the training session to answer questions. If you are interested in attending a Webinar send an email to support@ci-technologies.com and request further information.

IAPro User and Management Settings

This webinar will cover how to create a new IAPro user account on the admin side of IAPro, as well as how to manage the settings of existing users. The presenter will also be available for up to an hour after the training session to answer questions. If you are interested in attending a Webinar send an email to support@ci-technologies.com and request further information.

Early Intervention & Wellness Programs

This webinar is designed to show agencies how to use IAPro and Blue Team to establish an Early Intervention System or Wellness Program. No system can guarantee it will positively identify all employees who might need assistance. But there are certain performance indicators which, when used in a systematic manner, can alert supervisors to the possibility of a problem. IAPro and Blue Team can be used to design a system/program to examine particular events, which together help identify patterns that may alert commanders and supervisors of Department members displaying detrimental performance behaviors and/or stress related behaviors. The goal would be to intervene before a Department members’ behavior resulted in harmful behavior that may adversely affect the Department members’ career. The presenter will also be available for up to an hour after the training session to answer questions. If you are interested in attending a Webinar send an email to support@ci-technologies.com and request further information.

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